Refund policy
SciatiEase Refund Policy: Returns, Address and Steps
The SciatiEase refund policy lets you return bottles within 180 days of your order. Call +1 (844) 361-1273 with your order ID, then mail the bottles with tracking to 26 Broadway, Suite 1108, New York, NY 10004, with your full name, email and order ID. You pay return postage. Refunds take 3-5 business days, then 5-10 days on your card.
Written by the SciatiEase label deskUpdated
Return policy01
What is the SciatiEase return policy?
The SciatiEase return policy accepts returns for a refund within 180 days of the order date. It rests on the brand's 180-day money-back guarantee, stated on the sales page and the official site (SciatiEase sales page) (SciatiEase official site).
The order desk runs every return. You contact it first, then post the bottles to a returns address in New York. The desk matches the package to your order and issues the refund to the card you paid with.
Gosciatiease, the site you are reading, is an authorized U.S. retailer that links to the order page. We cannot see orders or send refunds, but we can show you each step so nothing gets lost.
- Who handles it: the SciatiEase order desk
- Time limit: 180 days from the order
- Return postage: paid by the buyer
- Refund goes to: the original payment card
Returns address02
What is the SciatiEase returns address?
The SciatiEase returns address is 26 Broadway, Suite 1108, New York, NY 10004, USA. Call the order desk before you mail anything, so your return is expected.
Do not send bottles to the company office in Smyrna, Tennessee, or to our office on Avenue of the Americas. Neither one processes returns, and a package sent there may never be matched to your order.
| Mail to | 26 Broadway, Suite 1108, New York, NY 10004, USA |
|---|---|
| Put inside | A note with your full name, email and order ID |
| Postage | Paid by you; use a tracked service |
| Contact first | +1 (844) 361-1273 or sciatiease.com/support.php |
| Time limit | 180 days from the order date |
| Prepaid label | Not published |
Step by step03
How do you return SciatiEase for a refund?
To return SciatiEase for a refund, contact the order desk, pack every bottle with a note, and ship it with tracking to the New York returns address. Five steps cover the whole thing.
Gather what you need before you call: the order email, the order ID and the bottles. It makes the call short.
Find your order ID
It is in the confirmation email from your SciatiEase order.
Contact the desk
Call +1 (844) 361-1273 or use the support form. Say you want a refund.
Pack the bottles
All of them, opened, sealed or empty, plus a note with name, email and order ID.
Ship with tracking
Mail to the returns address. Keep the tracking number.
Watch your card
Look for the credit once the package shows as delivered.
Refund timing04
How long does a SciatiEase refund take?
A SciatiEase refund is issued 3-5 business days after your returned bottles are credited, then takes 5-10 days to post on your card. The carrier's transit time comes on top of that.
"Credited" means the returns team has received the package and logged it against your order. That is why the note with your order ID matters so much.
From the day you post the box, two to three weeks in total is a reasonable window to expect. If nothing shows after that, call the desk with your tracking number.
- Day 0
You post the bottles with tracking.
- Arrival
The returns team receives and credits the package.
- 3-5 business days later
The refund is issued to your original card.
- 5-10 more days
Your card issuer posts the credit to your statement.
How much back05
How much of your money does a SciatiEase refund return?
A SciatiEase refund is described as 100% money back on the sales page, but one official FAQ says minus shipping and handling. Ask the desk which applies to your order.
The gap only shows on a single bottle. A 1-bottle order cost $75.95: $69 for the bottle and $6.95 for shipping and handling. If shipping is held back, the refund would be $69. On a 3 or 6-bottle pack, shipping was free, so the two readings give the same result: $177 or $294.
Your return postage is never refunded; it is the buyer's cost. The SciatiEase guarantee page compares how each source words the promise.
SciatiEase: from $49 a bottle120 capsules · 1, 3 or 6 bottles · free US shipping on 3 or 6 · 180-day guarantee
See packsCancel an order06
How do you cancel a SciatiEase order?
To cancel a SciatiEase order, call +1 (844) 361-1273 right away with your order ID. No cancellation window is published, so the sooner you call, the better your chance of stopping it before it ships.
If the box has already left, the desk will usually treat it as a return. Do not refuse the package at the door unless the desk tells you to; follow its directions so the refund is tied to your order.
We saw no subscription on the official site, so there is no repeat plan to cancel. If a charge you do not recognize appears, call the desk and your card issuer.
Problems07
What if a SciatiEase order arrives damaged or wrong?
If a SciatiEase order arrives damaged, short or wrong, call the order desk before you open the bottles. The official pages do not publish separate rules for this, so the desk decides how to fix it.
Take a photo of the box, the label and any broken seal. Do not use a bottle with a broken or missing seal. Delivery questions in general are covered on the SciatiEase shipping page.
Bottles bought from a reseller on Amazon or eBay may not be covered by the official 180-day refund. Ask the seller about its own return rules.
Who to contact08
Who handles SciatiEase returns and refunds?
The SciatiEase order desk handles every return and refund, by phone or through the support form. The cards below show who does what.
Our website inbox cannot see orders, so a refund request sent there will only be pointed back to the desk.
Tracking and refunds
SciatiEase order desk. Tracking, changes and refunds on placed orders. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
1095 Avenue of the Americas, Floor 8
New York, NY 10036
Mail only. No walk-in sales.
Returns (New York)
26 Broadway, Suite 1108
New York, NY 10004
Call first. Add a note with your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
The brand
SciatiEase Labs, LLC
Smyrna, TN 37167
Named on the official site. It makes and sells the product; this website does not.
Before you return09
Should you talk to a doctor before returning SciatiEase?
You do not need a doctor to return SciatiEase, but talk to one if you stopped because of a side effect. Worse tingling, numbness or burning is worth a call, since four capsules hold 20 mg of vitamin B6 (NIH ODS, Vitamin B6).
Keep taking any prescribed medicine as directed while you sort out the return. A supplement refund and your care plan are separate things.
FAQ10
SciatiEase refund and return questions
What is the SciatiEase return address?
The SciatiEase return address is 26 Broadway, Suite 1108, New York, NY 10004, USA. Call +1 (844) 361-1273 first, then mail the bottles with tracking and a note listing your full name, email and order ID. Do not send returns to the Tennessee or Avenue of the Americas offices.
How long does a SciatiEase refund take?
A SciatiEase refund is issued 3-5 business days after the returned bottles are credited, then your card issuer takes 5-10 days to post it. Add the time the package spends in the mail. If nothing appears after about three weeks, call the desk with your tracking number.
How do I cancel my SciatiEase order?
Call the SciatiEase order desk at +1 (844) 361-1273 as soon as possible with your order ID. No cancellation window is published, so speed matters. If the order has already shipped, the desk will usually handle it as a return under the 180-day guarantee.
Do I need an order ID to return SciatiEase?
Yes. The order ID is how the returns team matches your package to your purchase. You will find it in your SciatiEase confirmation email. Give it on the phone and write it on the note inside the box with your full name and email.
Is shipping refunded when I return SciatiEase?
Return postage is never refunded; the buyer pays it. Whether the original $6.95 shipping and handling on a single bottle comes back is unclear, since one official FAQ says refunds are minus shipping and handling. Three and six-bottle packs shipped free, so nothing is lost there.
Can I return SciatiEase without calling first?
It is better not to. Contact the order desk by phone or the support form before you mail anything, so the return is expected and logged. A box that arrives without warning or without an order ID inside can take longer to credit.
Who wrote this11
Written and reviewed by
Pages built from the label, the official site, the sales page and linked NIH, FDA, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by a SciatiEase authorized U.S. retailer, not by the manufacturer. We are paid a commission when you buy through our order links.
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