Contact
Contact SciatiEase: Customer Service Phone and Support
SciatiEase customer service is the SciatiEase order desk at +1 (844) 361-1273, for tracking, changes and refunds on placed orders; the sales page says it answers 24/7. The support form at sciatiease.com/support.php reaches the same desk. Website questions go to [email protected], Mon-Fri 9:00am-5:00pm ET, and that inbox cannot see orders.
Written by the SciatiEase label deskUpdated
Phone and form01
What is the SciatiEase customer service phone number?
The SciatiEase customer service phone number is +1 (844) 361-1273, the SciatiEase order desk. Call it for anything tied to an order: tracking, a change of address, a missing parcel or a refund.
The sales page says support can be reached 24/7 (SciatiEase sales page), and the official site lists the same number (SciatiEase official site). No order email address could be read on either site, so the online route is the support form at sciatiease.com/support.php.
Six ways to reach the right people are on the cards below. The first two reach the order desk; the rest cover this website, mail and the brand.
Tracking and refunds
SciatiEase order desk. Tracking, changes and refunds on placed orders. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
1095 Avenue of the Americas, Floor 8
New York, NY 10036
Mail only. No walk-in sales.
Returns (New York)
26 Broadway, Suite 1108
New York, NY 10004
Call first. Add a note with your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
The brand
SciatiEase Labs, LLC
Smyrna, TN 37167
Named on the official site. It makes and sells the product; this website does not.
Who does what02
Which SciatiEase desk handles your question?
Order questions go to the SciatiEase order desk; questions about this website go to the website inbox. The two are separate teams with separate systems, and only the order desk can open your order.
Think of it as two stations on one line. The order desk sits at the stop where money and parcels move. The website inbox sits at the stop where pages, facts and privacy requests are handled.
Picking the right one first saves a round trip. A refund request sent to the website inbox has to be passed back to you with the order desk number.
| Your question | Who handles it | How to reach them | Hours |
|---|---|---|---|
| Order status or tracking | SciatiEase order desk | +1 (844) 361-1273 or the support form | 24/7, per the sales page |
| Change or cancel an order | SciatiEase order desk | Phone first; it is the fastest route | 24/7, per the sales page |
| Refund under the 180-day guarantee | SciatiEase order desk | Phone or form, with your order ID | 24/7, per the sales page |
| A typo or wrong fact on this website | Gosciatiease website inbox | [email protected] | Mon-Fri 9:00am-5:00pm ET |
| Privacy request about this website | Gosciatiease website inbox | [email protected] | Mon-Fri 9:00am-5:00pm ET |
| Press or partnership | Gosciatiease website inbox | [email protected] | Mon-Fri 9:00am-5:00pm ET |
| A medical question | Your doctor or pharmacist | Bring the bottle or a photo of the panel | Their own hours |
Support form03
How do you contact SciatiEase support online?
You contact SciatiEase support online through the form at sciatiease.com/support.php. It goes to the same order desk as the phone line, so use whichever suits you.
A form message is a good choice when you need to attach details, such as a photo of a damaged bottle or a tracking number. A call is better when something is urgent, such as changing an address before a parcel ships.
Open the form
Go to sciatiease.com/support.php from the brand's site. It is the only online order contact the brand publishes.
Lead with your order ID
Put the order ID in the first line. It sits in the confirmation email you got right after checkout.
Say what you need in one sentence
For example: "Please send tracking for my 3-bottle order" or "I would like a refund under the 180-day guarantee."
Keep a copy
Save the date and a screenshot of what you sent. If you follow up by phone, the desk can find the message faster.
Before you call04
What do you need before you call SciatiEase customer service?
Before you call SciatiEase customer service, have your order ID and the email you ordered with in front of you. The desk uses them to find your order in seconds.
A short note of dates helps too: when you ordered, when the parcel arrived and, for a refund, when you mailed the bottles back. The 180 days of the guarantee count from the order.
- Order ID from the confirmation email
- The full name and email used at checkout
- The pack you bought: 1, 3 or 6 bottles
- The tracking number, if a parcel is late or lost
- The lot and date stamp on the bottle, if a seal or label looks wrong
- A pen, to write down the name of the person you speak with
If the bottle itself looks odd, compare it with the steps on how to check a SciatiEase bottle before you call.
SciatiEase: from $49 a bottle120 capsules · 1, 3 or 6 bottles · free US shipping on 3 or 6 · 180-day guarantee
See packsReturns05
How do you contact SciatiEase about a return or refund?
To start a SciatiEase return, call +1 (844) 361-1273 or use the support form with your order ID. The desk confirms the return before you mail anything.
Then mail the bottles with tracking to 26 Broadway, Suite 1108, New York, NY 10004, with your full name, email and order ID inside. The buyer pays return shipping.
The refund posts 3-5 business days after the bottles are credited, then 5-10 days on your card. One FAQ on the official site mentions a year and refunds minus shipping and handling, so confirm the terms on your order (SciatiEase official site).
A parcel that arrives without an order ID is hard to match. The full steps are in the SciatiEase refund policy and the 180-day guarantee.
The company06
Who is the SciatiEase company?
The SciatiEase company is SciatiEase Labs, LLC, 1900 Midway Lane, Smyrna, TN 37167, as named on the official site. It markets and sells the capsules, and the official site says they are made in Tampa, Florida.
Gosciatiease runs this website as a SciatiEase authorized U.S. retailer. We are not the manufacturer, and we earn money when you order through our links.
This website07
How do you contact the Gosciatiease website team?
You contact the Gosciatiease website team at [email protected], Monday to Friday, 9:00am to 5:00pm ET. The inbox handles pages, typos, privacy and press, and replies on business days.
It cannot see orders, payments or tracking, because orders are placed on the SciatiEase order page, not on this site. Our office mail goes to 1095 Avenue of the Americas, Floor 8, New York, NY 10036, and it is mail only, with no walk-in sales.
If you spot a number on our pages that does not match your bottle, tell us. The label you hold wins, and we fix the page.
Good reasons to write to the website inbox:
- A dose, price or date on a page looks wrong
- A link is broken
- You want to know what we do with an email you sent us, as set out in the privacy policy
- You write about supplements and want to ask how we read a label
FAQ08
SciatiEase questions people ask
Is the SciatiEase customer service number open 24/7?
The sales page says SciatiEase support can be reached 24/7 at +1 (844) 361-1273. If a call is not answered, use the support form at sciatiease.com/support.php with your order ID, and the same order desk will see it. The website inbox keeps weekday hours only.
Is there a SciatiEase email address for orders?
We could not read an order email address on the official site or the sales page. For an order you have placed, use the phone line or the support form. The website address, [email protected], is real but handles only questions about these pages, and it cannot look up or change an order.
Where is the SciatiEase company located?
The official site places SciatiEase Labs, LLC at 1900 Midway Lane, Smyrna, TN 37167, and says the capsules are made in Tampa, Florida. The two New York addresses on our contact cards serve other jobs: one office takes mail, and the other receives returns.
Is the SciatiEase office in New York open to visitors?
No. The office at 1095 Avenue of the Americas takes mail only and has no walk-in sales or pickup. The returns address at 26 Broadway, Suite 1108, accepts tracked parcels after you call the order desk. Orders are placed online through the SciatiEase order page.
What should I do if my SciatiEase parcel has not arrived?
Check the tracking link in your order email first, then call +1 (844) 361-1273 with your order ID. No delivery time is printed by the brand, so the desk is the place to ask. Orders ship from the U.S., and the official site says they leave from Florida.
How do I report a mistake on a SciatiEase page?
Email [email protected] with the page address and the line that looks wrong. If it concerns the label, a photo of your bottle helps. We check it against the Supplement Facts panel and correct the page, usually within a few business days.
Can SciatiEase customer service answer medical questions?
No. The order desk handles placed orders, and the website team handles pages; neither can give medical advice. For questions about medicines, pregnancy or symptoms, show the bottle to your doctor or pharmacist. Sudden leg weakness or bladder changes need emergency care right away.
Who wrote this09
Written and reviewed by
Pages built from the label, the official site, the sales page and linked NIH, FDA, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by a SciatiEase authorized U.S. retailer, not by the manufacturer. We are paid a commission when you buy through our order links.
Keep reading
More about SciatiEase
SciatiEase authorized U.S. retailer
Ready to try SciatiEase?
Start with a check of your medicines, then pick a pack. Three or six bottles ship free in the US and cost less per bottle, and the 180-day guarantee covers your order.
- Secure checkout on the brand site
- 180-day guarantee
- Ships from the U.S.
